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Hotel Grand Mutiara

3-star Hotel · Kuala Lumpur

2.0/5

(3 reviews)

Amenities

24-hour front desk

Lift/ Elevator

Airport shuttle service

Concierge desk

Beauty Shop/Salon

Hotel safe deposit box (not room safe box)

Property rules

Check-in: After 12:00 PM, Check-out: 12:00 PM

About property

Location: With a stay at Hotel Grand Mutiara, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Petronas Twin Towers and Suria KLCC Shopping Centre. This hotel is 0.4 mi (0.7 km) from World Trade Centre Kuala Lumpur and 2.1 mi (3.3 km) from KLCC Park.Rooms: Make yourself at home in one of the 44 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as separate sitting areas and coffee/tea makers.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Chow Kit Night Market - 0.2 km / 0.1 mi
World Trade Centre Kuala Lumpur - 0.7 km / 0.4 mi
Sunway Putra Mall - 0.8 km / 0.5 mi
Maju Junction Mall - 0.8 km / 0.5 mi
Masjid Jamek Kampung Bahru Mosque - 1 km / 0.6 mi
SOGO - 1.2 km / 0.8 mi
Hospital Kuala Lumpur - 1.3 km / 0.8 mi
Kuala Lumpur Forest Eco Park - 1.9 km / 1.2 mi
Masjid India - 1.9 km / 1.2 mi
Merdeka Square - 2 km / 1.2 mi
Jamek Mosque - 2.2 km / 1.4 mi
Petronas Twin Towers - 2.4 km / 1.5 mi
Central Market - 2.6 km / 1.6 mi
Suria KLCC Shopping Centre - 2.6 km / 1.6 mi
Petaling Street - 2.6 km / 1.6 mi

The nearest airports are:
Subang (SZB-Sultan Abdul Aziz Shah) - 24.4 km / 15.2 mi
Kuala Lumpur International Airport (KUL) - 62 km / 38.5 mi

Amenities: Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features a hair salon, a television in a common area, and a reception hall.Business Amenities: Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Dining: Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

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Location

Kuala Lumpur, Selangor, 50350

Ratings & reviews

2.0/5

(3 reviews)

Location

Rooms

Service

Value

Hygiene

Mold and dust everywhere - very dangerous!

1/5

Katriina I on Aug 14, 2016

We booked three nights and paid in advance. We were chocked when we arrived. The room was absolutely horrible! The air was so moist that it was almost impossible to breath. The stink of mold was disgusting! The cealing was covered with mold! We were offered to change the room but it was similar. Some guy came and sprayed something to make the stink disappear but as you can imagine, it only made the air worse. Receptionist said that after using AC "it will be better". We spent one night there. Morning we woke up sick and nauseous. We wanted to check out and also contacted OYO rooms cause we wanted to get our money back. This place is dangerous! The guy there told that he will call me back as soon as possible. I still have not received that phone call (3 days later). We were offered the third room and when we asked if that room was any better than the others, the receptionist said "of course"! This room was not smelling mold and the cealing was OK so we accepted it as it was not possible to get our money back. Unfortunately the street next to the hotel is very noisy and the window was not able to be closed (broken handle) so the noice of the traffic was horrible! I hardly slept because people drive very fast with their motorbikes and the window is very lousy and open so it doesen't give ANY cover from the noise! It was like a nightmare! Honestly worst hotel I have ever been! Dont go there if u appreciate good air quality and good night sleep! The stuff was friendly and I felt bad for them as they tried to help us as much as possible..

1/5

Maxime C on Dec 30, 2013

Ok well i don't know where to start... we came there and it was a nightmare ! The room is really really dirty, spider and cobwebs, strange 'white' marks on bed cover, moldy in the bedroom and bathroom, dust, hairs... The soap provided by the hotel had already been used and handed in its packaging. The smell of non cleanliness of the room gave a headache. We had planned to stay 3 nights and when we wanted canceled in the morning, the manager gave us only the equivalent of one night's hotel.

4/5

sydnexleong on Jun 21, 2013

first sight-->main building in KL city, and outlook of hotel is new.after that find out, this hotel was renovated on last 2 years only, so all the facility and amenities inside hotel is NEW. the receptionist friendly and willing me to stay here. this hotel proved wifi, drinking water and parking (if you drove here). the special on , this hotel provided dining place like cafe house , u just bring the instant powder and can stay here with wifi & drink, haha. the mattress is ok, since the price is reasonable. transport is convenience, just 2min there got bus station, 10min to LRT station (2 station- LRT, Monorail)..and i saw somw backpacker stay here ^^ recommended to stay here again ^^